Refund Policy

When a refund applies

Refunds are due when: you cancel within a free-cancellation window (see our Cancellation Policy), we are unable to fulfil a confirmed booking on our end, or a route becomes genuinely impassable due to weather/road closure and no reasonable alternative can be arranged.

What isn't refundable

Completed trips, no-shows, and cancellations made inside the non-refundable window described in our Cancellation Policy are not eligible for a refund.

How refunds are processed

Refunds for advance payments made via UPI or bank transfer are returned to the original payment method, typically within 5-7 business days of the refund being approved. Cash payments are not applicable here since payment is usually collected on the day of travel.

How to request a refund

Contact us at bookings@bluekashtaxi.com or +91 91037 52910 with your booking reference number, and we'll confirm eligibility and timeline.